Ergonomics

The ergonomics of a software guarantees its success too. In the case of a website for example, its ease of understandability and usability, its graphical harmony, the meaning of the codes and colours are numerous factors which can determine its success or its failure.

A website not easy to use provocates irritation and fatigue at the user's end. You don't want of a unique usage Website ? Nobody visits for a second time a Website which leaves him with an unpleasant experience. Out team composed of ergonomic experts intervenes on your interfaces to make them more « user-friendly », easing their use and thus enable your visitors to have through a pleasant moment and leave your imprint in your visitor's memory.

The ergonomic criteria

Guidance, work load, explicit control, adaptability, error management, consistency, significance of codes and compatibility are parts of the basics criteria that we will use as components of your projects. worldwide recognized French Ergonomists Bastien and Scapin, have developed this list of criteria to respect in the creation of a graphic interface. These criteria are the basics, as an addition to the work of the other remarkable ergonomists like Nielsen, and of course the World Wide Web Consortium, that help us in framing our expert evaluation for new conceptions or existing projects evaluation.

The web and software ergonomics

We like defining ergonomics of a website by the art of simplifying its use without reducing its features or its esthetic aspect. Thus, while we work on the ergonomics of a web interface, we work on its ease of use in optimizing the order and the display of information, we make it more usable by the final user. We evaluate the different tasks and means at the user's disposal to complete them, in order to make them simpler and faster again. Website ergonomics is a key concept still often underestimated by the web programmers as well as the decision makers. However, if we take as a reference most of the more popular websites, it is obvious that they have very developed ergonomics.

Let's take another example, a stock management software set for high use and so to repetitives tasks. In this context, the ergonomics is meaningful, when it is about reducing the duration of a repetitive task, increasing the user's comfort in the same time thereby increasing their productivity in a significant way. Thus, in analyzing the way an operator works on a given software, it is always possible, for lack of major issues, to find shortcuts for tasks carried out often but not easily accesible. At E-nova, we create and/or maintain softwares keeping this dimension constantly in mind, to make the simple tasks as much easy as possible.

We provide ergonomic audit and usability analysis which can be carried out according to various standardized methods:

• Expert analysys : We objectively evaluate, according to scientific criteria, all or part of your product usability, detailing all the weaknesses and giving you the solutions or the ways to offset these problems. An expert analysis is generally fast and enables you to distinguish at least 80% of the problems.
• Participative observation, interviews: based on a representative sample of users, built according to your needs, our experts can by observation identifiy the biggest issues linked with the use of a product, and suggest the optimum solution according to your means.
• Questionnaire, interview : Used in common with other methods, questionnaires and interviews enable to repair new problems, and validate or extrapolate accurately the results of other existing studies. Focus group, Brainstorming: A few problems don't have easy solutions. It can be interesting hence to gather users and experts for attempting to reach solutions or for engendering new ideas .

The ergonomics: a technological matter

We use for all our ergonomic analysis leading process : eye tracking, video recording of usability test and other such means. Contact-us for more informations about our services and packages.