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1

PROJECT

The agency already had a certain number of websites concerning various parts of its activities. However, these contained certain lacunae: non-homogeneous graphic themes, maintenance difficulties and obsolete technologies. E-Nova was contacted to resolve these problems and redo the totality of the travel agency?s sites.

2

SOLUTION

Based on CMS DRUPAL, the first part of the solution consisted in developing a customized CMS (Contents Management System) which would meet the needs of the websites of the agency. Once this CMS developed, it was enough to adapt the graphics chart of each of the sites, and to remodel the existing content so as to integrate it in the CMS. Each site now has a common parent and similar features, including: * Search on the availability of trips, by theme. * Online Dynamic Quotation requests * Newsletter system * Live Chat with a trip advisor from the agency * Barometer System to measure client satisfaction of the real-time customers. * Blog. * Blog. * Blog. So as to improve the sites location on search engines, E-Nova also introduced the notion of network where web sites are interlinked between them and share their contents, thus creating a real canvas on the theme of voyage to India. An unmistakable benefit of this solution is that, thanks to this CMS system, each new site can now be set-up in record time.

3

RESULT

The new CMS system allows to save quite a lot of time during updations which can be made by the agency on its own. Thanks to its Web2.0 features which enables visitors and customers to express themselves easily, the customer satisfaction is visibly increased. Finally, thanks to the introduction of the system of network of sites, and to the SEO package supplied by E-Nova, the websites appear in first position of the main search engines for the relevant keywords entered .

 

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